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FAQ & GENERAL INFO

Hello! Here’s where you should be able to find all the answers to your questions. If you still can’t find what you are looking for then just drop us a message and we will do our best to help.

Online Loyalty Points

We love our customers and want to reward you for shopping with us.  You can earn 2 points for every pound you spend and these can be redeemed at any time, once you have reached 100 points.  Points are worth £0.01.

To earn and use points, you will need to be registered on our site and you can earn yourself 100 points simply by opening an account.

Delivery

All deliveries are made via Royal Mail. Our standard postage option is Second Class or you can upgrade to First Class to ensure you receive your items faster. Second class should arrive 2-3 days after ordering and first class 1-2 days.

Returns

Should you need to return any items, please contact us straight away. You have 30 days from the date of purchase in which to return any items.

Licenses

We carefully select companies that meet our criteria of fully licensed, high quality products. You can be assured that each company we deal with have the licenses for the designs they hold which means that all of our products are official, licensed products.

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